A clear message makes a difference
When preparing your message, remember: Use the form below to send feedback about this site. Enter an email address and a message between 10 and 5,000 characters. You do not need a player account to send a message. Include only information relevant to the request.
Identify the title and page
When preparing your message, remember: Include the name of the game and the page address where you noticed the issue. Similar games can use different rules or controls. The address bar is the easiest place to copy the game link. One complete report is better than repeated short submissions.
Walk us through your last actions
Before you submit, read this. Describe the actions leading to the problem, the result you expected and the result you saw. Keep the sequence in the order it happened. Mention whether you started a fresh round or continued one. Keep a copy of details you may need later.
Avoid sending sensitive information
Do not send passwords, PINs, payment information or sensitive personal details. A game report normally needs only the page, device and sequence of actions. Remove private information from any description you copy. Review the message before pressing Send.
After you submit the form
When preparing your message, remember: Your email address and message are saved privately for review. A success message means the submission was stored; it is not a promise of an immediate reply. Keep a copy of a long message before submitting it. Keep the message focused on the issue.